Frequently Asked Questions (FAQ)
What if we face technical difficulties during the event?
No worries! If you encounter any technical issues, Captain FunEmpire is right there in-game to help — and you can always WhatsApp or call our FunEmpire support team. Our team is always ready to ensure your event runs smoothly and remains an enjoyable experience.
How many people can be in a team?
We recommend forming teams of 4 to 6 participants. This group size ensures that everyone gets to participate actively, collaborate, and fully enjoy the experience.
How many stations are there in the game?
The event includes 12 engaging stations, each designed to test your team’s creativity, problem-solving, and teamwork skills. Successfully completing each station unlocks clues that will help your team progress through the storyline and achieve the final objective.
Do we need to download an app to play?
Nope — nothing to download! The whole game runs in a chat-style link that opens right in your phone’s browser. Just tap the link we send and you’re off. All you need is one smartphone per team with an internet connection, and Captain FunEmpire (our in-game bot) handles the clues, instructions, and hints from there. 🎮
Can I track my team’s progress during the game?
Yes! Your team’s progress is updated in real time through a live leaderboard, adding a competitive edge to the game. At the end of the event, you’ll receive a summary of your team’s scores and rankings.
How does the gameplay work?
Interactive Challenges: Teams receive clues, puzzles, and tasks in a shared chat-style game that opens right in your phone’s browser — no app needed.
Bot Assistance: Communicate with Captain FunEmpire for instructions, hints, and feedback.
Need Help? If your team gets stuck, just request assistance from Captain FunEmpire.
How much lead time do you need for bookings?
We recommend booking at least 3 working days in advance to secure your preferred date and time. Slots fill up fast, so get in touch early to lock in your event.
Where is the meeting point for Dear Singapore?
📍 UOB Plaza (Atrium Facing River)
⚠️ Note: This will be the designated meeting point for all participants. At the start of the experience, each team will automatically be assigned different starting clues and routes to prevent congestion and ensure smooth game flow.


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